Bureaucratic routines and error management in algorithmic systems

This article discusses how an analogy between algorithms and bureaucratic decision-making could help conceptualize error management in algorithmic systems. It argues that a view of as irreflexive processes is insufficient account errors complex public sector contexts, where operate jointly with other organizational work practices. To such the proposes be viewed analogous to more traditional routines organizations. Doing so helps clarify irreflexivity becomes problematic when coordination routine around automation fails. Thus, also challenges come concern wider context organized work. argument illustrated using known examples from critical literature on algorithms. Finally, drawing recent studies dynamics, formulates empirical research directions